1. Introduction
Welcome to H190K Store. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our managed services. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services.
- Personal Information: When you make a purchase or register an account, we may collect your name, email address, shipping address, billing address, and payment details.
- Usage Data: We automatically collect information about how you access and use our service. This includes your computer's IP address, browser type, browser version, the pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our service and store certain information.
3. How We Use Your Information
Your information is used for the following purposes:
- To provide, operate, and maintain our Managed Services.
- To process transactions and manage your orders.
- To improve our Service and gather valuable analysis.
- To monitor the usage of our Service and detect or prevent technical issues.
- To provide customer support and notify you about changes to our Service.
- To allow you to participate in interactive features when you choose to do so.
4. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the data we collect and the specific context in which we collect it. We may process your Personal Data because:
- Consent: You have given us permission to do so for one or more specific purposes.
- Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., to deliver services you have purchased).
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, and is not overridden by your data protection interests or fundamental rights.
- Legal Obligation: We need to process your data to comply with a legal obligation.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Once the retention period expires, your Personal Data will be securely deleted or anonymized.
6. Information Sharing with Third Parties
We do not sell or rent your personal information. We may share your information with third parties only in the following circumstances:
- With Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, order fulfillment, data analysis, hosting services, and customer support. These providers are given access only to the information necessary to perform their functions and are contractually obligated to protect your data.
- For Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to protect our rights, your safety, or the safety of others.
- During Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to the new owner.
7. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Specifically, your data may be stored or processed in countries such as Turkey, Iraq, or other locations where our service providers operate. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Security of Your Data
The security of your data is a priority for us. We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
9. Abuse and Security Monitoring
H190K may monitor technical indicators related to abuse and security to ensure the integrity of our services. This may include:
- Login activity and access logs.
- Sending volume and bounce rates for managed email services.
- Spam complaints and blacklist status.
- Suspicious DNS or email activity.
H190K does not routinely read the content of client emails. Message content will only be accessed when:
- The client explicitly requests support.
- It is required for a security investigation.
- It is required by law.
- It is necessary to enforce acceptable use policies.
10. Your Data Protection Rights
Depending on your jurisdiction, you have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights. You may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request that we correct any inaccurate or incomplete information.
- Erasure (Deletion): Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Object to Processing: Object to the processing of your data where we are relying on a legitimate interest as our legal basis.
- Data Portability: Request that we provide you, or a third party you have chosen, with your personal data in a structured, commonly used, machine-readable format.
- Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your information.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
11. Children's Privacy
Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
12. Third-Party Providers
Our services depend on third-party infrastructure providers for domain registration, email, hosting, DNS, storage, and security. We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their privacy policies.
13. Limitation of Liability
H190K is not liable for indirect losses, data breaches caused by third-party outages, or service interruptions resulting from DNS propagation delays or registrar/provider restrictions.
14. Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of Turkey and Iraq. By using our services, you agree to submit to the exclusive jurisdiction of the courts in these locations for the resolution of any disputes arising out of or relating to this policy or your use of our services.
15. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective" date at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.
16. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].